Customer Service Is Queen In Business

Customer Service Is Queen In Business

“It takes 20 years to build a reputation and five minutes to ruin it.” – Warren Buffet When I’m conducting business, what I focus on, equal, if not greater to the quality of the product or service, is the overall customer experience. There is nothing like...
I’m a Therapist & I Have Depression

I’m a Therapist & I Have Depression

I have struggled with depression since middle school. 27 years to be exact. I have the kind of depression that makes me feel melancholy for no reason at all. The kind of depression that made me seek to feel something, anything, for years...
Never Underestimate the Power of Action

Never Underestimate the Power of Action

More than a year ago we launched Black Women About Business. It was shortly after I enrolled in an 11-month business incubation program for women and discovered out of about 450 women, there were a handful of people of color, and maybe three African...